Customereye

University Of Metaphysics

Professional Certification & Skills • United Statesuniversityofmetaphysics.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

60/100
+5.8 vs. last month4.93 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Professional Certification & Skills companies

#75of 281
Top 27% · Upper Half
#1 (best)#281 (worst)
#73Peer
#74Peer
#75This company
#76Peer
#77Peer

Overall Customer Sentiment

Above Average

95% of reviews positive, 4% negative

95%
positive
  • Positive95%
  • Neutral1%
  • Negative4%

Sentiment Balance

Covering September 2024 — 5 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 595 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
29.8%
Loyalty
16.3%
Product Quality
15.4%
Onboarding
8.7%
Response Speed
7.0%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW10/100
10/100
signal score
  • Built from a negative-review share of 10.3% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.9avg rating
5
96.3%
4
2.3%
3
0.3%
2
0.3%
1
0.7%

Based on 600 analyzed reviews. Sentiment is holding steady: 100.0% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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