Based on public reviews and response behavior.
444 reviews over 3,506 days (about 3.9 per month). Busiest month: 6% of reviews. Languages: en 98%, unknown 2%.
Professional Certification & Skills average: score 71.9, rating 4.63 stars, reply rate 43.8%, over 967 ranked companies · benchmark 30 Oct 2026
Score
62.8
Industry average 71.9
9.1 below average
Rating
3.42
Industry average 4.63
1.21 below average
Reply rate
—
Industry average 43.8%
not measured
Among ranked Professional Certification & Skills companies
Only companies with enough recent, scoreable reviews are ranked.
57% of reviews positive, 41% negative
Covering August 2026 — 18 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 83% of reviews in this period, with 17% negative and 0% neutral.
Share of theme mentions
Themes from the 444 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 967 ranked companies in Professional Certification & Skills (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 98% of reviews against an industry average of 44%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Customer Support" is the strongest recurring theme in the reviews: 116 mentions with a sentiment score of 79.95/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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