Customereye

Unique Medical Supply

Healthcare & Medical • United Statesuniquemedsupply.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

49/100
−10.0 vs. last month4.57 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Healthcare & Medical companies

#453of 615
Top 74% · Mid Pack
#1 (best)#615 (worst)
#451Peer
#452Peer
#453This company
#454Peer
#455Peer

Overall Customer Sentiment

Mid Pack

75% of reviews positive, 23% negative

75%
positive
  • Positive75%
  • Neutral2%
  • Negative23%

Sentiment Balance

Covering February 2023 — 3 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 596 reviews across the months with enough data to chart reliably (min 3/month), most recent: February 2023.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
26.6%
Response Speed
16.5%
Product Quality
15.5%
Customer Support
10.5%
Loyalty
9.5%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Problem Resolution, making up 3.2% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM36/100
36/100
signal score
  • Built from a negative-review share of 36.0% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.6avg rating
5
83.5%
4
5.0%
3
2.7%
2
2.3%
1
6.5%

Based on 600 analyzed reviews. Sentiment is holding steady: 0.0% of reviews in the last three months were positive, compared with 0.0% in the three months before that.

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