Customereye

Unicoeye

Healthcare & Medical • United Statesunicoeye.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

58/100
4.67 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Healthcare & Medical companies

#238of 615
Top 39% · Upper Half
#1 (best)#615 (worst)
#236Peer
#237Peer
#238This company
#239Peer
#240Peer

Overall Customer Sentiment

Above Average

91% of reviews positive, 8% negative

91%
positive
  • Positive91%
  • Neutral0%
  • Negative8%

Sentiment Balance

Covering September 2024 — 5 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 580 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Communication
21.0%
Delivery Shipping
19.4%
Product Quality
15.3%
Response Speed
10.9%
Loyalty
10.7%

Most feedback concerns Communication.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM32/100
32/100
signal score
  • Built from a negative-review share of 14.7% across this company's analyzed reviews.
  • 1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.7avg rating
5
85.0%
4
8.8%
3
0.2%
2
0.0%
1
6.0%

Based on 600 analyzed reviews. Sentiment is slipping: 12.5% of reviews in the last three months were positive, compared with 94.1% in the three months before that.

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