Based on public reviews and response behavior.
100 reviews over 505 days (about 6 per month). Busiest month: 48% of reviews. Languages: en 100%.
Healthcare & Medical average: score 64.2, rating 4.34 stars, reply rate 44.5%, over 3,026 ranked companies · benchmark 8 Oct 2026
Score
75.8
Industry average 64.2
11.6 above average
Rating
4.60
Industry average 4.34
0.26 above average
Reply rate
—
Industry average 44.5%
not measured
Among ranked Healthcare & Medical companies
Only companies with enough recent, scoreable reviews are ranked.
86% of reviews positive, 11% negative
Covering August 2026 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 3,026 ranked companies in Healthcare & Medical (benchmark 8 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.130 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.660). Review the worst months in the trend data to identify specific operational or product issues.
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