Customereye

undercover.co.uk

Apparel & Fashionundercover.co.uk

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 256 days (about 12 per month). Busiest month: 37% of reviews. Languages: en 100%.

Overall Score

56/100
+20.0 vs. last month4.60 ★ average rating · 100 reviews
56/100 from 100 reviews over 7 months, moderate confidence.

Apparel & Fashion average: score 62.4, rating 4.23 stars, reply rate 40.7%, over 1,409 ranked companies · benchmark 3 Oct 2026

Score

56.3

Industry average 62.4

6.1 below average

Rating

4.60

Industry average 4.23

0.37 above average

Reply rate

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Industry average 40.7%

not measured

Competitive Performance Rank

Among ranked Apparel & Fashion companies

#919of 1409 ranked in Apparel & Fashion
Top 65% · Mid Pack
#1 (best)#1409 (worst)
#917Peer
#918Peer
#919This company
#920Peer
#921Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

75% of reviews positive, 24% negative

75%
positive
  • Positive75%
  • Neutral1%
  • Negative24%

Sentiment Balance

Covering February 2026 — 3 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Delivery Shipping
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Response Speed
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Product Quality
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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