GoCustom Clothing

Apparel & Fashion • United Kingdomwww.gocustomclothing.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

56/100

−11.5 vs. last month4.75 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Apparel & Fashion companies

#122of 330

Top 37% · Upper Half

#1 (best)#330 (worst)

#120Peer

#121Peer

#122This company

#123Peer

#124Peer

Overall Customer Sentiment

Above Average

89% of reviews positive, 10% negative

89%

positive

Positive89%
Neutral2%
Negative10%

Sentiment Balance

Covering November 2024 — 9 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 78% of reviews in this period, with 22% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Product Quality

22.3%

Delivery Shipping

18.6%

Customer Support

17.6%

Response Speed

10.2%

Loyalty

10.2%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW21/100

21/100

signal score

•Built from a negative-review share of 21.3% across this company's analyzed reviews.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating

5★

86.7%

4★

7.2%

3★

2.3%

2★

1.8%

1★

2.0%

Based on 600 analyzed reviews. Sentiment is holding steady: 96.1% of reviews in the last three months were positive, compared with 96.7% in the three months before that.

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