Based on public reviews and response behavior.
1,243 reviews.
Software & Web Services average: score 61.8, rating 4.15 stars, reply rate 34.4%, over 3,146 ranked companies · benchmark 23 Oct 2026
Score
50.0
Industry average 61.8
11.8 below average
Rating
2.75
Industry average 4.15
1.40 below average
Reply rate
—
Industry average 34.4%
not measured
Among ranked Software & Web Services companies
Only companies with enough recent, scoreable reviews are ranked.
39% of reviews positive, 59% negative
Covering August 2026 — 9 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 56% negative and 11% neutral.
Share of theme mentions
Themes extracted from 1,243 analysed reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 3,146 ranked companies in Software & Web Services (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.301). Review the worst months in the trend data to identify specific operational or product issues.
An overall score of 50.0 sits in the bottom quarter of about 3,300 ranked Software & Web Services companies (25th percentile: 51, median: 61). The weakest topic and the reply rate are the two levers that move this score fastest.
Included in the full report
Unlock the full report — $4.99