Based on public reviews and response behavior.
100 reviews over 1,321 days (about 2.3 per month). Busiest month: 15% of reviews. Languages: en 100%.
Home Services average: score 70.2, rating 4.58 stars, reply rate 47.0%, over 1,395 ranked companies · benchmark 3 Nov 2026
Score
22.3
Industry average 70.2
47.9 below average
Rating
1.58
Industry average 4.58
3.00 below average
Reply rate
—
Industry average 47.0%
not measured
Among ranked Home Services companies
Only companies with enough recent, scoreable reviews are ranked.
20% of reviews positive, 78% negative
Covering April 2026 — 15 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 93% negative and 7% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,395 ranked companies in Home Services (benchmark 3 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.313 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.740). Review the worst months in the trend data to identify specific operational or product issues.
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