Based on public reviews and response behavior.
122 reviews over 351 days (about 11 per month). Busiest month: 19% of reviews. Languages: en 100%.
Home Services average: score 70.3, rating 4.59 stars, reply rate 46.9%, over 1,378 ranked companies · benchmark 3 Nov 2026
Score
26.5
Industry average 70.3
43.8 below average
Rating
1.72
Industry average 4.59
2.87 below average
Reply rate
—
Industry average 46.9%
not measured
Among ranked Home Services companies
Only companies with enough recent, scoreable reviews are ranked.
32% of reviews positive, 62% negative
Covering October 2026 — 7 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 29% of reviews in this period, with 57% negative and 14% neutral.
Share of theme mentions
Themes from the 122 most recent reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,378 ranked companies in Home Services (benchmark 3 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.351 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 26.5 sits in the bottom quarter of about 1,400 ranked Home Services companies (25th percentile: 61, median: 72). The weakest topic and the reply rate are the two levers that move this score fastest.
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