Based on public reviews and response behavior.
100 reviews over 838 days (about 3.6 per month). Busiest month: 15% of reviews. Languages: en 100%.
Home Services average: score 70.2, rating 4.58 stars, reply rate 47.0%, over 1,395 ranked companies · benchmark 3 Nov 2026
Score
19.8
Industry average 70.2
50.4 below average
Rating
1.49
Industry average 4.58
3.09 below average
Reply rate
—
Industry average 47.0%
not measured
Among ranked Home Services companies
Only companies with enough recent, scoreable reviews are ranked.
25% of reviews positive, 75% negative
Covering February 2025 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,395 ranked companies in Home Services (benchmark 3 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around problem resolution scores -0.563 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.659). Review the worst months in the trend data to identify specific operational or product issues.
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