Customereye

UK Tracing

Legal & Compliance • United Kingdomuktracing.co.uk

Review data last updated .

Based on public reviews and response behavior.

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161 reviews over 377 days (about 13 per month). Busiest month: 11% of reviews. Languages: en 89%, unknown 8%, fr 3%.

Overall Score

68/100
+3.3 vs. last month4.86 ★ average rating · 161 reviews
68/100 from 161 reviews over 13 months, moderate confidence.

Legal & Compliance average: score 70.0, rating 4.51 stars, reply rate 50.5%, over 1,072 ranked companies · benchmark 30 Oct 2026

Score

68.4

Industry average 70.0

1.6 below average

Rating

4.86

Industry average 4.51

0.35 above average

Reply rate

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Industry average 50.5%

not measured

Competitive Performance Rank

Among ranked Legal & Compliance companies

#654of 1072 ranked in Legal & Compliance
Top 61% · Mid Packup 49 from last month
#1 (best)#1072 (worst)
#652Peer
#653Peer
#654This company
#655Peer
#656Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

81% of reviews positive, 17% negative

81%
positive
  • Positive81%
  • Neutral1%
  • Negative17%

Sentiment Balance

Covering August 2026 — 18 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 83% of reviews in this period, with 17% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Response Speed
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Customer Support
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Product Quality
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Problem Resolution
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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