Customereye

Documentgenius

Legal & Compliancedocumentgenius.com

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 33 days (about 92 per month). Busiest month: 59% of reviews — one month dominates this sample. Languages: en 90%, unknown 7%, af 1%.

Overall Score

68/100
Short observation window (33 days)
+7.4 vs. last month4.10 ★ average rating · 100 reviews
68/100 from 100 reviews over 2 months, limited confidence. trend not shown: window under six months. one month holds 59% of the reviews.

Legal & Compliance average: score 70.0, rating 4.51 stars, reply rate 50.5%, over 1,072 ranked companies · benchmark 30 Oct 2026

Score

68.3

Industry average 70.0

1.7 below average

Rating

4.10

Industry average 4.51

0.41 below average

Reply rate

—

Industry average 50.5%

not measured

Competitive Performance Rank

Among ranked Legal & Compliance companies

#658of 1072 ranked in Legal & Compliance
Top 61% · Mid Packup 84 from last month
#1 (best)#1072 (worst)
#656Peer
#657Peer
#658This company
#659Peer
#660Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

72% of reviews positive, 28% negative

72%
positive
  • Positive72%
  • Neutral0%
  • Negative28%

Sentiment Balance

Covering August 2026 — 39 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 77% of reviews in this period, with 23% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 2 months of reviews, too short to read a trend

Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

Onboarding
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Product Quality
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Customer Support
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Problem Resolution
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Delivery Shipping
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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