Based on public reviews and response behavior.
75 reviews over 213 days (about 11 per month). Busiest month: 25% of reviews. Languages: en 100%.
Sports & Fitness average: score 63.8, rating 4.31 stars, reply rate 31.3%, over 1,469 ranked companies · benchmark 23 Oct 2026
Score
71.0
Industry average 63.8
7.2 above average
Rating
4.44
Industry average 4.31
0.13 above average
Reply rate
—
Industry average 31.3%
not measured
Among ranked Sports & Fitness companies
Only companies with enough recent, scoreable reviews are ranked.
81% of reviews positive, 19% negative
Covering September 2026 — 6 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.
Share of theme mentions
Themes extracted from 75 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,469 ranked companies in Sports & Fitness (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 16% of reviews against an industry average of 31%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Customer Support" is the strongest recurring theme in the reviews: 55 mentions with a sentiment score of 78.45/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
