Based on public reviews and response behavior.
600 reviews over 339 days (about 54 per month). Busiest month: 15% of reviews.
Professional Certification & Skills average: score 71.7, rating 4.64 stars, reply rate 42.0%, over 1,274 ranked companies · benchmark 23 Oct 2026
Score
59.2
Industry average 71.7
12.5 below average
Rating
4.90
Industry average 4.64
0.26 above average
Reply rate
—
Industry average 42.0%
not measured
Among ranked Professional Certification & Skills companies
Only companies with enough recent, scoreable reviews are ranked.
95% of reviews positive, 5% negative
Covering September 2024 — 30 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 90% of reviews in this period, with 7% negative and 3% neutral.
Share of theme mentions
Themes extracted from 600 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,274 ranked companies in Professional Certification & Skills (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 59.2 sits in the bottom quarter of about 1,300 ranked Professional Certification & Skills companies (25th percentile: 61, median: 73). The weakest topic and the reply rate are the two levers that move this score fastest.
The company replies to 96% of reviews against an industry average of 42%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
Included in the full report
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