Based on public reviews and response behavior.
198 reviews over 23 days (about 262 per month). Busiest month: 63% of reviews — one month dominates this sample. Languages: en 67%, unknown 17%, es 12%.
Gaming & Esports average: score 57.0, rating 4.02 stars, reply rate 26.4%, over 1,234 ranked companies · benchmark 18 Oct 2026
Score
72.2
Industry average 57.0
15.2 above average
Rating
4.69
Industry average 4.02
0.67 above average
Reply rate
—
Industry average 26.4%
not measured
Among ranked Gaming & Esports companies
Only companies with enough recent, scoreable reviews are ranked.
81% of reviews positive, 18% negative
Covering September 2026 — 72 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 81% of reviews in this period, with 18% negative and 1% neutral.
Based on 2 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes extracted from 198 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,234 ranked companies in Gaming & Esports (benchmark 18 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 72.2 places the company in the top quarter of about 1,200 ranked Gaming & Esports companies (75th percentile: 70). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
The company replies to 97% of reviews against an industry average of 26%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
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