Based on public reviews and response behavior.
200 reviews over 136 days (about 45 per month). Busiest month: 31% of reviews. Languages: en 100%.
Auto Parts & Accessories average: score 62.0, rating 4.32 stars, reply rate 33.6%, over 1,036 ranked companies · benchmark 30 Oct 2026
Score
56.6
Industry average 62.0
5.4 below average
Rating
4.12
Industry average 4.32
0.20 below average
Reply rate
—
Industry average 33.6%
not measured
Among ranked Auto Parts & Accessories companies
Only companies with enough recent, scoreable reviews are ranked.
69% of reviews positive, 32% negative
Covering August 2026 — 15 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 73% of reviews in this period, with 27% negative and 0% neutral.
Based on 5 months of reviews, too short to read a trend
Share of theme mentions
Themes from the 200 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,036 ranked companies in Auto Parts & Accessories (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.332 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 23% of reviews against an industry average of 34%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
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