Customereye

Youtube

Media & Content • United Statestv.youtube.com

Review data last updated .

Based on public reviews and response behavior.

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108 reviews over 385 days (about 8.5 per month). Busiest month: 19% of reviews. Languages: en 88%, de 6%, fr 4%.

Overall Score

23/100
−8.3 vs. last month1.20 ★ average rating · 108 reviews
23/100 from 108 reviews over 13 months, moderate confidence.

Media & Content average: score 59.1, rating 3.91 stars, reply rate 29.8%, over 828 ranked companies · benchmark 2 Nov 2026

Score

22.9

Industry average 59.1

36.2 below average

Rating

1.20

Industry average 3.91

2.71 below average

Reply rate

—

Industry average 29.8%

not measured

Competitive Performance Rank

Among ranked Media & Content companies

#796of 828 ranked in Media & Content
Top 96% · Bottom Tierup 206 from last month
#1 (best)#828 (worst)
#794Peer
#795Peer
#796This company
#797Peer
#798Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

26% of reviews positive, 74% negative

26%
positive
  • Positive26%
  • Neutral0%
  • Negative74%

Sentiment Balance

Covering October 2026 — 4 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
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Pricing
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Loyalty
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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