Turito

Schools & Academic Education • United Statesturito.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

65/100

−19.2 vs. last month3.87 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Schools & Academic Education companies

#52of 203

Top 26% · Upper Half

#1 (best)#203 (worst)

#50Peer

#51Peer

#52This company

#53Peer

#54Peer

Overall Customer Sentiment

Above Average

77% of reviews positive, 23% negative

77%

positive

Positive77%
Neutral1%
Negative23%

Sentiment Balance

Covering September 2024 — 11 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 55% of reviews in this period, with 46% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

26.4%

Loyalty

18.6%

Product Quality

15.4%

Pricing

9.3%

Problem Resolution

9.0%

Most feedback concerns Customer Support.

The most common complaint theme is Pricing, making up 9.3% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM44/100

44/100

signal score

•Built from a negative-review share of 26.7% across this company's analyzed reviews.
•1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.9avg rating

5★

57.2%

4★

17.2%

3★

3.0%

2★

0.7%

1★

22.0%

Based on 600 analyzed reviews. Sentiment is slipping: 70.0% of reviews in the last three months were positive, compared with 88.7% in the three months before that.

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