Based on public reviews and response behavior.
368 days of reviews, with a steady monthly review flow. Busiest month: 14% of reviews. Languages: en 98%, unknown 1%, fr 1%.
Energy & Utilities average: score 66.0, rating 4.25 stars, reply rate 51.0%, over 506 ranked companies · benchmark 5 Nov 2026
Score
70.6
Industry average 66.0
4.6 above average
Rating
4.82
Industry average 4.25
0.57 above average
Reply rate
—
Industry average 51.0%
not measured
Among ranked Energy & Utilities companies
Only companies with enough recent, scoreable reviews are ranked.
87% of reviews positive, 12% negative
Covering August 2026, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Share of theme mentions
Themes from this company's most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 506 ranked companies in Energy & Utilities (benchmark 5 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 0% of reviews against an industry average of 51%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Customer Support" is the strongest recurring theme in the reviews: 115 mentions with a sentiment score of 87.75/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
Included in the full report
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