Based on public reviews and response behavior.
600 reviews over 134 days (about 136 per month). Busiest month: 30% of reviews.
Apparel & Fashion average: score 63.2, rating 4.26 stars, reply rate 39.1%, over 1,859 ranked companies · benchmark 9 Oct 2026
Score
55.8
Industry average 63.2
7.4 below average
Rating
4.54
Industry average 4.26
0.28 above average
Reply rate
—
Industry average 39.1%
not measured
Among ranked Apparel & Fashion companies
Only companies with enough recent, scoreable reviews are ranked.
87% of reviews positive, 12% negative
Covering October 2024 — 77 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 78% of reviews in this period, with 22% negative and 0% neutral.
Share of theme mentions
Themes extracted from 600 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,859 ranked companies in Apparel & Fashion (benchmark 9 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.148). Review the worst months in the trend data to identify specific operational or product issues.
"Product Quality" is the strongest recurring theme in the reviews: 390 mentions with a sentiment score of 88.90/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
