Trtl

Healthcare & Medical • United Kingdomtrtltravel.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

70/100

−11.4 vs. last month4.60 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Healthcare & Medical companies

#52of 615

Top 8% · Top Tier

#1 (best)#615 (worst)

#50Peer

#51Peer

#52This company

#53Peer

#54Peer

Overall Customer Sentiment

Category Leader

86% of reviews positive, 13% negative

86%

positive

Positive86%
Neutral1%
Negative13%

Sentiment Balance

Covering September 2024 — 10 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 60% of reviews in this period, with 40% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 594 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Product Quality

21.6%

Delivery Shipping

17.1%

Response Speed

14.7%

Customer Support

14.0%

Loyalty

9.8%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW8/100

8/100

signal score

•Built from a negative-review share of 18.0% across this company's analyzed reviews.
•Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.6avg rating

5★

71.8%

4★

23.2%

3★

1.2%

2★

0.5%

1★

3.3%

Based on 600 analyzed reviews. Sentiment is improving: 68.4% of reviews in the last three months were positive, compared with 50.0% in the three months before that.

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