Based on public reviews and response behavior.
163 reviews over 381 days (about 13 per month). Busiest month: 14% of reviews. Languages: en 100%.
Healthcare & Medical average: score 63.5, rating 4.32 stars, reply rate 44.6%, over 2,752 ranked companies · benchmark 7 Oct 2026
Score
86.3
Industry average 63.5
22.8 above average
Rating
4.67
Industry average 4.32
0.35 above average
Reply rate
—
Industry average 44.6%
not measured
Among ranked Healthcare & Medical companies
Only companies with enough recent, scoreable reviews are ranked.
86% of reviews positive, 13% negative
Covering September 2026 — 11 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 82% of reviews in this period, with 18% negative and 0% neutral.
Share of theme mentions
Themes extracted from 163 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,752 ranked companies in Healthcare & Medical (benchmark 7 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 86.3 places the company in the top quarter of about 2,800 ranked Healthcare & Medical companies (75th percentile: 75). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
The company replies to 83% of reviews against an industry average of 45%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
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