Customereye

Troubador Publishing

Media & Contenttroubador.co.uk

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 474 days (about 6.4 per month). Busiest month: 11% of reviews. Languages: en 100%.

Overall Score

96/100
−25.0 vs. last month4.80 ★ average rating · 100 reviews
96/100 from 100 reviews over 13 months, moderate confidence.

Media & Content average: score 61.0, rating 4.10 stars, reply rate 32.7%, over 1,052 ranked companies · benchmark 4 Oct 2026

Score

96.2

Industry average 61.0

35.2 above average

Rating

4.80

Industry average 4.10

0.70 above average

Reply rate

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Industry average 32.7%

not measured

Competitive Performance Rank

Among ranked Media & Content companies

#6of 1052 ranked in Media & Content
Top 1% · Top Tier
#1 (best)#1052 (worst)
#4Peer
#5Peer
#6This company
#7Peer
#8Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

95% of reviews positive, 5% negative

95%
positive
  • Positive95%
  • Neutral0%
  • Negative5%

Sentiment Balance

Covering September 2026 — 4 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Product Quality
Hidden
Customer Support
Hidden
Onboarding
Hidden
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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