Customereye

Travall

Pet Products & Supplies • United Kingdomtravall.co.uk

Review data last updated .

Based on public reviews and response behavior.

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173 reviews over 327 days (about 16 per month). Busiest month: 19% of reviews. Languages: en 80%, de 13%, nl 5%.

Overall Score

59/100
−12.0 vs. last month3.09 ★ average rating · 173 reviews
59/100 from 173 reviews over 12 months, moderate confidence.

Pet Products & Supplies average: score 65.1, rating 4.37 stars, reply rate 37.3%, over 1,072 ranked companies · benchmark 23 Oct 2026

Score

58.5

Industry average 65.1

6.6 below average

Rating

3.09

Industry average 4.37

1.28 below average

Reply rate

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Industry average 37.3%

not measured

Competitive Performance Rank

Among ranked Pet Products & Supplies companies

#733of 1072 ranked in Pet Products & Supplies
Top 68% · Mid Packup 57 from last month
#1 (best)#1072 (worst)
#731Peer
#732Peer
#733This company
#734Peer
#735Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

43% of reviews positive, 57% negative

43%
positive
  • Positive43%
  • Neutral0%
  • Negative57%

Sentiment Balance

Covering September 2026 — 11 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 27% of reviews in this period, with 73% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Delivery Shipping
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Product Quality
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Customer Support
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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