Based on public reviews and response behavior.
69 days of reviews, with a steady monthly review flow. Busiest month: 49% of reviews. Languages: en 100%.
Pet Products & Supplies average: score 65.0, rating 4.38 stars, reply rate 37.1%, over 830 ranked companies · benchmark 4 Nov 2026
Score
58.6
Industry average 65.0
6.4 below average
Rating
4.78
Industry average 4.38
0.40 above average
Reply rate
—
Industry average 37.1%
not measured
Among ranked Pet Products & Supplies companies
Only companies with enough recent, scoreable reviews are ranked.
91% of reviews positive, 8% negative
Covering September 2026, not the company's full review history.
Takeaway: Positive sentiment accounts for 85% of reviews in this period, with 12% negative and 2% neutral.
Based on 3 months of reviews, too short to read a trend
Share of theme mentions
Themes from this company's most recent reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 830 ranked companies in Pet Products & Supplies (benchmark 4 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 5% of reviews against an industry average of 37%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Product Quality" is the strongest recurring theme in the reviews: 137 mentions with a sentiment score of 90.30/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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