Customereye

Training Express

Professional Certification & Skills • United Kingdomtrainingexpress.org.uk

Review data last updated .

Based on public reviews and response behavior.

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200 reviews over 114 days (about 53 per month). Busiest month: 27% of reviews. Languages: en 100%.

Overall Score

72/100
Short observation window (114 days)
−20.8 vs. last month4.49 ★ average rating · 200 reviews
72/100 from 200 reviews over 5 months, moderate confidence. trend not shown: window under six months.

Professional Certification & Skills average: score 70.7, rating 4.57 stars, reply rate 41.7%, over 1,318 ranked companies · benchmark 21 Oct 2026

Score

71.7

Industry average 70.7

1.0 above average

Rating

4.49

Industry average 4.57

0.08 below average

Reply rate

—

Industry average 41.7%

not measured

Competitive Performance Rank

Among ranked Professional Certification & Skills companies

#685of 1318 ranked in Professional Certification & Skills
Top 52% · Mid Packdown 43 from last month
#1 (best)#1318 (worst)
#683Peer
#684Peer
#685This company
#686Peer
#687Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

81% of reviews positive, 19% negative

81%
positive
  • Positive81%
  • Neutral1%
  • Negative19%

Sentiment Balance

Covering September 2026 — 35 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 71% of reviews in this period, with 29% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 5 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Onboarding
Hidden
Product Quality
Hidden
Customer Support
Hidden
Communication
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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