Chris Malta

Professional Certification & Skills • United Stateschrismalta.com

Review data last updated August 11, 2026.

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Based on public reviews and response behavior.

Overall Score

53/100

4.93 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Professional Certification & Skills companies

#200of 281

Top 71% · Mid Pack

#1 (best)#281 (worst)

#198Peer

#199Peer

#200This company

#201Peer

#202Peer

Overall Customer Sentiment

Mid Pack

82% of reviews positive, 16% negative

82%

positive

Positive82%
Neutral3%
Negative16%

Sentiment Balance

Covering May 2024 — 6 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 591 reviews across the months with enough data to chart reliably (min 3/month), most recent: May 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Product Quality

21.3%

Loyalty

17.8%

Customer Support

16.2%

Pricing

13.8%

Onboarding

9.3%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM39/100

39/100

signal score

•Built from a negative-review share of 22.3% across this company's analyzed reviews.
•1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.9avg rating

5★

97.0%

4★

1.7%

3★

0.0%

2★

0.0%

1★

1.3%

Based on 600 analyzed reviews. Sentiment is slipping: 88.9% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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