Customereye

Chris Malta

Professional Certification & Skills • United Stateschrismalta.com

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 1,073 days (about 2.8 per month). Busiest month: 22% of reviews. Languages: en 95%, unknown 5%.

Overall Score

72/100
−9.6 vs. last month4.88 ★ average rating · 100 reviews
72/100 from 100 reviews over 14 months, moderate confidence.

Professional Certification & Skills average: score 70.7, rating 4.57 stars, reply rate 41.7%, over 1,318 ranked companies · benchmark 21 Oct 2026

Score

71.7

Industry average 70.7

1.0 above average

Rating

4.88

Industry average 4.57

0.31 above average

Reply rate

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Industry average 41.7%

not measured

Competitive Performance Rank

Among ranked Professional Certification & Skills companies

#688of 1318 ranked in Professional Certification & Skills
Top 52% · Mid Packdown 50 from last month
#1 (best)#1318 (worst)
#686Peer
#687Peer
#688This company
#689Peer
#690Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

86% of reviews positive, 11% negative

86%
positive
  • Positive86%
  • Neutral3%
  • Negative11%

Sentiment Balance

Covering January 2025 — 6 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 83% of reviews in this period, with 17% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Loyalty
Hidden
Customer Support
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Pricing
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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