Customereye

Trade Algorithm

Software & Web Servicestradealgorithm.co.uk

Review data last updated .

Based on public reviews and response behavior.

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142 reviews over 480 days (about 9 per month). Busiest month: 32% of reviews. Languages: en 97%, es 1%, nl 1%.

Overall Score

54/100
−6.5 vs. last month4.87 ★ average rating · 142 reviews
54/100 from 142 reviews over 5 months, moderate confidence.

Software & Web Services average: score 60.7, rating 4.06 stars, reply rate 34.1%, over 3,306 ranked companies · benchmark 23 Oct 2026

Score

53.8

Industry average 60.7

6.9 below average

Rating

4.87

Industry average 4.06

0.81 above average

Reply rate

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Industry average 34.1%

not measured

Competitive Performance Rank

Among ranked Software & Web Services companies

#2300of 3306 ranked in Software & Web Services
Top 70% · Mid Packdown 165 from last month
#1 (best)#3306 (worst)
#2298Peer
#2299Peer
#2300This company
#2301Peer
#2302Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

82% of reviews positive, 17% negative

82%
positive
  • Positive82%
  • Neutral1%
  • Negative17%

Sentiment Balance

Covering March 2026 — 10 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 20% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Product Quality
Hidden
Onboarding
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Customer Support
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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