Customereye

Tourhelp

Flight & Hotel Bookingtourhelp.co.uk

Review data last updated .

Based on public reviews and response behavior.

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148 reviews over 385 days (about 12 per month). Busiest month: 18% of reviews. Languages: en 100%.

Overall Score

74/100
+9.5 vs. last month4.65 ★ average rating · 148 reviews
74/100 from 148 reviews over 11 months, moderate confidence.

Flight & Hotel Booking average: score 65.9, rating 4.31 stars, reply rate 46.2%, over 991 ranked companies · benchmark 29 Sept 2026

Score

73.8

Industry average 65.9

7.9 above average

Rating

4.65

Industry average 4.31

0.34 above average

Reply rate

—

Industry average 46.2%

not measured

Competitive Performance Rank

Among ranked Flight & Hotel Booking companies

#346of 991 ranked in Flight & Hotel Booking
Top 35% · Upper Half
#1 (best)#991 (worst)
#344Peer
#345Peer
#346This company
#347Peer
#348Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

93% of reviews positive, 7% negative

93%
positive
  • Positive93%
  • Neutral0%
  • Negative7%

Sentiment Balance

Covering September 2026 — 7 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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