Based on public reviews and response behavior.
196 reviews over 46 days (about 130 per month). Busiest month: 57% of reviews — one month dominates this sample. Languages: en 78%, es 8%, nl 6%.
Gambling & Betting average: score 56.6, rating 3.29 stars, reply rate 33.9%, over 719 ranked companies · benchmark 23 Oct 2026
Score
62.0
Industry average 56.6
5.4 above average
Rating
3.66
Industry average 3.29
0.37 above average
Reply rate
—
Industry average 33.9%
not measured
Among ranked Gambling & Betting companies
Only companies with enough recent, scoreable reviews are ranked.
64% of reviews positive, 36% negative
Covering September 2026 — 74 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 65% of reviews in this period, with 35% negative and 0% neutral.
Based on 2 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes extracted from 196 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 719 ranked companies in Gambling & Betting (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around delivery shipping scores -0.141 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 98% of reviews against an industry average of 34%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
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