Based on public reviews and response behavior.
200 reviews over 187 days (about 33 per month). Busiest month: 19% of reviews. Languages: en 99%, es 1%, sk 1%.
Gambling & Betting average: score 56.6, rating 3.29 stars, reply rate 33.9%, over 719 ranked companies · benchmark 23 Oct 2026
Score
61.8
Industry average 56.6
5.2 above average
Rating
3.01
Industry average 3.29
0.28 below average
Reply rate
—
Industry average 33.9%
not measured
Among ranked Gambling & Betting companies
Only companies with enough recent, scoreable reviews are ranked.
60% of reviews positive, 39% negative
Covering September 2026 — 22 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 46% negative and 5% neutral.
Share of theme mentions
Themes extracted from 200 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 719 ranked companies in Gambling & Betting (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.157 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.271). Review the worst months in the trend data to identify specific operational or product issues.
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