Based on public reviews and response behavior.
85 reviews over 532 days (about 4.9 per month). Busiest month: 25% of reviews. Languages: en 100%.
Equipment & Tools average: score 68.8, rating 4.56 stars, reply rate 45.5%, over 52 ranked companies · benchmark 17 Oct 2026
Score
45.8
Industry average 68.8
23.0 below average
Rating
3.94
Industry average 4.56
0.62 below average
Reply rate
—
Industry average 45.5%
not measured
Among ranked Equipment & Tools companies
Only companies with enough recent, scoreable reviews are ranked.
66% of reviews positive, 33% negative
Covering June 2026 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.
Share of theme mentions
Themes extracted from 85 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 52 ranked companies in Equipment & Tools (benchmark 17 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around loyalty scores -0.119 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.695). Review the worst months in the trend data to identify specific operational or product issues.
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