Tithe.ly Church Giving & Engagement Platform

Software & Web Services • United Statestithe.ly

Review data last updated August 16, 2026.

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Based on public reviews and response behavior.

Overall Score

62/100

+60.0 vs. last month4.06 ★ average rating · 1,088 reviews

Competitive Performance Rank

Among fully-analyzed Software & Web Services companies

#70of 363

Top 19% · Top Tier

#1 (best)#363 (worst)

#68Peer

#69Peer

#70This company

#71Peer

#72Peer

Overall Customer Sentiment

Category Leader

69% of reviews positive, 29% negative

69%

positive

Positive69%
Neutral2%
Negative28%

Sentiment Balance

Covering August 2026 — 3 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 1,022 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2026.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Onboarding

22.2%

Customer Support

19.1%

Product Quality

16.5%

Loyalty

8.8%

Communication

8.5%

Most feedback concerns Onboarding.

The most common complaint theme is Communication, making up 8.5% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH54/100

54/100

signal score

•Built from a negative-review share of 28.5% across this company's analyzed reviews.
•5 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.1avg rating

5★

63.0%

4★

13.1%

3★

5.1%

2★

4.1%

1★

14.7%

Based on 1,088 analyzed reviews. Sentiment is slipping: 66.7% of reviews in the last three months were positive, compared with 91.7% in the three months before that.

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