The Washi Tape Shop

Professional Services • Canadathewashitapeshop.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

75/100

−8.4 vs. last month4.88 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Professional Services companies

#18of 517

Top 3% · Top Tier

#1 (best)#517 (worst)

#16Peer

#17Peer

#18This company

#19Peer

#20Peer

Overall Customer Sentiment

Category Leader

95% of reviews positive, 5% negative

95%

positive

Positive95%
Neutral1%
Negative5%

Sentiment Balance

Covering October 2024 — 65 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 89% of reviews in this period, with 11% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

21.8%

Product Quality

20.1%

Customer Support

14.0%

Loyalty

13.6%

Response Speed

13.1%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW3/100

3/100

signal score

•Built from a negative-review share of 3.0% across this company's analyzed reviews.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.9avg rating

5★

94.2%

4★

2.5%

3★

1.2%

2★

1.0%

1★

1.2%

Based on 600 analyzed reviews. Sentiment is holding steady: 97.6% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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