Customereye

Edco

Professional Services • United Statesedco.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

58/100
−2.1 vs. last month4.95 ★ average rating · 1,005 reviews

Competitive Performance Rank

Among fully-analyzed Professional Services companies

#185of 517
Top 36% · Upper Half
#1 (best)#517 (worst)
#183Peer
#184Peer
#185This company
#186Peer
#187Peer

Overall Customer Sentiment

Above Average

92% of reviews positive, 7% negative

92%
positive
  • Positive92%
  • Neutral1%
  • Negative7%

Sentiment Balance

Covering July 2026 — 27 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 93% of reviews in this period, with 7% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 1,000 reviews across the months with enough data to chart reliably (min 3/month), most recent: July 2026.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
21.0%
Customer Support
19.9%
Delivery Shipping
16.1%
Response Speed
12.3%
Loyalty
11.9%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW7/100
7/100
signal score
  • Built from a negative-review share of 7.1% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

5.0avg rating
5
97.6%
4
1.1%
3
0.4%
2
0.2%
1
0.7%

Based on 1,005 analyzed reviews. Sentiment is holding steady: 99.3% of reviews in the last three months were positive, compared with 99.5% in the three months before that.

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