Customereye

Nottingham Building Society

Real Estate & Property • United Kingdomthenottingham.com

Review data last updated .

Based on public reviews and response behavior.

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200 reviews over 37 days (about 165 per month). Busiest month: 71% of reviews — one month dominates this sample. Languages: en 94%, unknown 7%.

Overall Score

78/100
Short observation window (37 days)
−1.7 vs. last month4.91 ★ average rating · 200 reviews
78/100 from 200 reviews over 2 months, limited confidence. trend not shown: window under six months. one month holds 71% of the reviews.

Real Estate & Property average: score 69.5, rating 4.35 stars, reply rate 50.3%, over 1,055 ranked companies · benchmark 30 Oct 2026

Score

77.9

Industry average 69.5

8.4 above average

Rating

4.91

Industry average 4.35

0.56 above average

Reply rate

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Industry average 50.3%

not measured

Competitive Performance Rank

Among ranked Real Estate & Property companies

#279of 1055 ranked in Real Estate & Property
Top 26% · Upper Halfdown 26 from last month
#1 (best)#1055 (worst)
#277Peer
#278Peer
#279This company
#280Peer
#281Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

91% of reviews positive, 9% negative

91%
positive
  • Positive91%
  • Neutral0%
  • Negative9%

Sentiment Balance

Covering September 2026 — 59 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 90% of reviews in this period, with 10% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 2 months of reviews, too short to read a trend

Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Product Quality
Hidden
Onboarding
Hidden
Problem Resolution
Hidden
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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