Harron Homes

Real Estate & Property • United Kingdomharronhomes.com

Review data last updated August 11, 2026.

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Based on public reviews and response behavior.

Overall Score

54/100

−29.5 vs. last month4.24 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Real Estate & Property companies

#48of 92

Top 52% · Mid Pack

#1 (best)#92 (worst)

#46Peer

#47Peer

#48This company

#49Peer

#50Peer

Overall Customer Sentiment

Mid Pack

85% of reviews positive, 15% negative

85%

positive

Positive85%
Neutral1%
Negative15%

Sentiment Balance

Covering November 2024 — 5 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 60% of reviews in this period, with 40% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

25.7%

Product Quality

15.6%

Loyalty

13.3%

Onboarding

9.7%

Problem Resolution

8.4%

Most feedback concerns Customer Support.

The most common complaint theme is Problem Resolution, making up 8.4% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW14/100

14/100

signal score

•Built from a negative-review share of 19.7% across this company's analyzed reviews.
•2 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.2avg rating

5★

78.3%

4★

3.3%

3★

0.0%

2★

1.0%

1★

17.3%

Based on 600 analyzed reviews. Sentiment is improving: 88.9% of reviews in the last three months were positive, compared with 71.1% in the three months before that.

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