Vibrant Energy Matters

Real Estate & Property • United Kingdomvibrantenergymatters.co.uk

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

48/100

−12.2 vs. last month4.45 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Real Estate & Property companies

#72of 92

Top 78% · Bottom Tier

#1 (best)#92 (worst)

#70Peer

#71Peer

#72This company

#73Peer

#74Peer

Overall Customer Sentiment

Below Average

74% of reviews positive, 25% negative

74%

positive

Positive74%
Neutral1%
Negative25%

Sentiment Balance

Covering November 2024 — 28 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 57% of reviews in this period, with 36% negative and 7% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

26.4%

Response Speed

16.9%

Delivery Shipping

10.9%

Communication

10.6%

Product Quality

10.1%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM32/100

32/100

signal score

•Built from a negative-review share of 31.7% across this company's analyzed reviews.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.5avg rating

5★

76.0%

4★

9.8%

3★

4.3%

2★

2.7%

1★

7.2%

Based on 600 analyzed reviews. Sentiment is holding steady: 89.0% of reviews in the last three months were positive, compared with 91.8% in the three months before that.

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