Customereye

TheNameStamp

Printing & Signage • United Statesthenamestamp.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

49/100
−16.7 vs. last month4.05 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Printing & Signage companies

#204of 232
Top 88% · Bottom Tier
#1 (best)#232 (worst)
#202Peer
#203Peer
#204This company
#205Peer
#206Peer

Overall Customer Sentiment

Below Average

75% of reviews positive, 24% negative

75%
positive
  • Positive75%
  • Neutral2%
  • Negative24%

Sentiment Balance

Covering September 2024 — 12 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
19.7%
Product Quality
18.0%
Response Speed
15.0%
Loyalty
11.2%
Onboarding
11.1%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Pricing, making up 5.7% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH56/100
56/100
signal score
  • Built from a negative-review share of 31.0% across this company's analyzed reviews.
  • 5 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.0avg rating
5
67.2%
4
6.5%
3
5.3%
2
6.0%
1
15.0%

Based on 600 analyzed reviews. Sentiment is slipping: 65.8% of reviews in the last three months were positive, compared with 79.7% in the three months before that.

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