Lending & Consumer Finance • United Kingdomthemortgagegenie.co.uk
Review data last updated .
Based on public reviews and response behavior.
100 reviews over 1,936 days (about 1.6 per month). Busiest month: 10% of reviews. Languages: en 100%.
Lending & Consumer Finance average: score 69.0, rating 4.52 stars, reply rate 47.8%, over 1,917 ranked companies · benchmark 1 Nov 2026
Score
70.1
Industry average 69.0
1.1 above average
Rating
4.74
Industry average 4.52
0.22 above average
Reply rate
—
Industry average 47.8%
not measured
Among ranked Lending & Consumer Finance companies
Only companies with enough recent, scoreable reviews are ranked.
94% of reviews positive, 5% negative
Covering May 2025 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,917 ranked companies in Lending & Consumer Finance (benchmark 1 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.146). Review the worst months in the trend data to identify specific operational or product issues.
"Customer Support" is the strongest recurring theme in the reviews: 85 mentions with a sentiment score of 92.60/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
