Customereye

Fluro

Lending & Consumer Financefluro.co.uk

Review data last updated .

Based on public reviews and response behavior.

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200 reviews over 103 days (about 59 per month). Busiest month: 32% of reviews. Languages: en 100%, pl 1%.

Overall Score

70/100
Short observation window (103 days)
−6.7 vs. last month4.97 ★ average rating · 200 reviews
70/100 from 200 reviews over 4 months, moderate confidence. trend not shown: window under six months.

Lending & Consumer Finance average: score 69.4, rating 4.55 stars, reply rate 45.3%, over 2,380 ranked companies · benchmark 25 Oct 2026

Score

70.0

Industry average 69.4

0.6 above average

Rating

4.97

Industry average 4.55

0.42 above average

Reply rate

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Industry average 45.3%

not measured

Competitive Performance Rank

Among ranked Lending & Consumer Finance companies

#1262of 2380 ranked in Lending & Consumer Finance
Top 53% · Mid Packdown 115 from last month
#1 (best)#2380 (worst)
#1260Peer
#1261Peer
#1262This company
#1263Peer
#1264Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

84% of reviews positive, 15% negative

84%
positive
  • Positive84%
  • Neutral1%
  • Negative15%

Sentiment Balance

Covering September 2026 — 51 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 82% of reviews in this period, with 18% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 4 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Response Speed
Hidden
Onboarding
Hidden
Customer Support
Hidden
Hidden

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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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