Customereye

The Logo Company

Professional Services • United Statesthelogocompany.net

Review data last updated .

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Based on public reviews and response behavior.

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Overall Score

60/100
4.97 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Professional Services companies

#157of 517
Top 30% · Upper Half
#1 (best)#517 (worst)
#155Peer
#156Peer
#157This company
#158Peer
#159Peer

Overall Customer Sentiment

Above Average

95% of reviews positive, 4% negative

95%
positive
  • Positive95%
  • Neutral1%
  • Negative4%

Sentiment Balance

Covering June 2024 — 3 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 549 reviews across the months with enough data to chart reliably (min 3/month), most recent: June 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Loyalty
21.9%
Product Quality
20.3%
Customer Support
15.8%
Onboarding
10.5%
Response Speed
9.8%

Most feedback concerns Loyalty.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW11/100
11/100
signal score
  • •Built from a negative-review share of 8.7% across this company's analyzed reviews.
  • •1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
  • •The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

5.0avg rating
5★
98.8%
4★
0.5%
3★
0.0%
2★
0.2%
1★
0.5%

Based on 600 analyzed reviews. Sentiment is holding steady: 100.0% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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