Customereye

The Little Goat Soap Company Ltd

Beauty & Wellnessthelittlegoatsoapcompany.co.uk

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 548 days (about 5.5 per month). Busiest month: 34% of reviews. Languages: en 100%.

Overall Score

66/100
−15.3 vs. last month4.86 ★ average rating · 100 reviews
66/100 from 100 reviews over 6 months, moderate confidence.

Beauty & Wellness average: score 66.1, rating 4.34 stars, reply rate 39.5%, over 2,432 ranked companies · benchmark 23 Oct 2026

Score

65.6

Industry average 66.1

0.5 below average

Rating

4.86

Industry average 4.34

0.52 above average

Reply rate

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Industry average 39.5%

not measured

Competitive Performance Rank

Among ranked Beauty & Wellness companies

#1282of 2432 ranked in Beauty & Wellness
Top 53% · Mid Packdown 161 from last month
#1 (best)#2432 (worst)
#1280Peer
#1281Peer
#1282This company
#1283Peer
#1284Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

91% of reviews positive, 6% negative

91%
positive
  • Positive91%
  • Neutral3%
  • Negative6%

Sentiment Balance

Covering March 2025 — 10 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 20% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Product Quality
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Delivery Shipping
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Response Speed
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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