Customereye

The Lighting Shop Ltd

Home & Livingthelightingshopltd.co.uk

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 2,532 days (about 1.2 per month). Busiest month: 12% of reviews. Languages: en 100%.

Overall Score

93/100
4.99 ★ average rating · 100 reviews
93/100 from 100 reviews over 12 months, moderate confidence.

Home & Living average: score 68.4, rating 4.47 stars, reply rate 44.1%, over 6,763 ranked companies · benchmark 23 Oct 2026

Score

93.0

Industry average 68.4

24.6 above average

Rating

4.99

Industry average 4.47

0.52 above average

Reply rate

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Industry average 44.1%

not measured

Competitive Performance Rank

Among ranked Home & Living companies

#246of 6763 ranked in Home & Living
Top 4% · Top Tier
#1 (best)#6763 (worst)
#244Peer
#245Peer
#246This company
#247Peer
#248Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

97% of reviews positive, 3% negative

97%
positive
  • Positive97%
  • Neutral0%
  • Negative3%

Sentiment Balance

Covering November 2020 — 4 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Product Quality
Hidden
Loyalty
Hidden
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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