Customereye

The Home Delivery Guys

Shipping & Delivery • United Kingdomthehomedeliveryguys.com

Review data last updated .

Based on public reviews and response behavior.

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140 reviews over 381 days (about 11 per month). Busiest month: 17% of reviews. Languages: en 100%.

Overall Score

60/100
−42.9 vs. last month4.75 ★ average rating · 140 reviews
60/100 from 140 reviews over 13 months, moderate confidence.

Shipping & Delivery average: score 53.1, rating 3.51 stars, reply rate 35.6%, over 533 ranked companies · benchmark 1 Nov 2026

Score

60.1

Industry average 53.1

7.0 above average

Rating

4.75

Industry average 3.51

1.24 above average

Reply rate

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Industry average 35.6%

not measured

Competitive Performance Rank

Among ranked Shipping & Delivery companies

#218of 533 ranked in Shipping & Delivery
Top 41% · Upper Halfdown 85 from last month
#1 (best)#533 (worst)
#216Peer
#217Peer
#218This company
#219Peer
#220Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

94% of reviews positive, 6% negative

94%
positive
  • Positive94%
  • Neutral1%
  • Negative6%

Sentiment Balance

Covering September 2026 — 4 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
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Delivery Shipping
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Product Quality
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Communication
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Response Speed
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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