Customereye

Parcel Monkey USA

Shipping & Delivery • United Kingdomparcelmonkey.com

Review data last updated .

Based on public reviews and response behavior.

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1,000 reviews over 382 days (about 80 per month). Busiest month: 10% of reviews. Languages: en 90%, unknown 9%, ca 0%.

Overall Score

60/100
−6.4 vs. last month4.17 ★ average rating · 1,000 reviews

Competitive Performance Rank

Among fully-analyzed Shipping & Delivery companies

#55of 225
Top 24% · Top Tier
#1 (best)#225 (worst)
#53Peer
#54Peer
#55This company
#56Peer
#57Peer

11 companies not ranked: no reviews in the last 12 months or too few reviews we can score

Overall Customer Sentiment

Category Leader

65% of reviews positive, 33% negative

65%
positive
  • Positive65%
  • Neutral2%
  • Negative33%

Sentiment Balance

Covering July 2026 — 33 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

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