Based on public reviews and response behavior.
Among fully-analyzed Apparel & Fashion companies
58% of reviews positive, 40% negative
Covering August 2026 — 152 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 65% of reviews in this period, with 33% negative and 2% neutral.
Showing 920 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2026.
Sentiment has been holding steady over the period shown.
Share of theme mentions
Most feedback concerns Delivery Shipping.
The most common complaint theme is Delivery Shipping, making up 23.4% of all theme mentions.
Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.
Star split and recent-versus-earlier sentiment.
Based on 943 analyzed reviews. Sentiment is holding steady: 61.8% of reviews in the last three months were positive, compared with 59.8% in the three months before that.