Customereye

The Green Cross

Vaping & Smoking Alternativesthegreencross.org

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 162 days (about 19 per month). Busiest month: 39% of reviews. Languages: en 100%.

Overall Score

81/100
Short observation window (162 days)
5.00 ★ average rating · 100 reviews
81/100 from 100 reviews over 5 months, moderate confidence. trend not shown: window under six months.

Vaping & Smoking Alternatives average: score 63.2, rating 4.51 stars, reply rate 31.0%, over 497 ranked companies · benchmark 30 Oct 2026

Score

80.8

Industry average 63.2

17.6 above average

Rating

5.00

Industry average 4.51

0.49 above average

Reply rate

—

Industry average 31.0%

not measured

Competitive Performance Rank

Among ranked Vaping & Smoking Alternatives companies

#50of 497 ranked in Vaping & Smoking Alternatives
Top 10% · Top Tier
#1 (best)#497 (worst)
#48Peer
#49Peer
#50This company
#51Peer
#52Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

95% of reviews positive, 5% negative

95%
positive
  • Positive95%
  • Neutral0%
  • Negative5%

Sentiment Balance

Covering September 2026 — 4 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 5 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Product Quality
Hidden
Loyalty
Hidden
Hidden

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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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