Customereye

Zeus Juice

Vaping & Smoking Alternatives • United Kingdomzeusjuice.uk

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

53/100
+41.7 vs. last month4.66 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Vaping & Smoking Alternatives companies

#98of 173
Top 57% · Mid Pack
#1 (best)#173 (worst)
#96Peer
#97Peer
#98This company
#99Peer
#100Peer

Overall Customer Sentiment

Mid Pack

83% of reviews positive, 17% negative

83%
positive
  • Positive83%
  • Neutral1%
  • Negative17%

Sentiment Balance

Covering December 2024 — 3 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: December 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
22.0%
Product Quality
20.3%
Response Speed
13.3%
Customer Support
13.0%
Loyalty
12.0%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Communication, making up 1.8% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM33/100
33/100
signal score
  • Built from a negative-review share of 31.0% across this company's analyzed reviews.
  • 1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.7avg rating
5
86.5%
4
4.3%
3
3.0%
2
1.2%
1
5.0%

Based on 600 analyzed reviews. Sentiment is holding steady: 93.9% of reviews in the last three months were positive, compared with 97.8% in the three months before that.

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